All Systems Operational

Uptime over the past 90 days. View historical uptime.
emergepay Operational
90 days ago
100.0 % uptime
Today
Gravity Dashboard Operational
90 days ago
100.0 % uptime
Today
Gift Card Server Operational
90 days ago
100.0 % uptime
Today
Cloud Controllers Operational
90 days ago
100.0 % uptime
Today
EasyIntegrator API Operational
90 days ago
100.0 % uptime
Today
Processing Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 1, 2025

No incidents reported today.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Clover - Service Disruption
Resolved - Issues processing payments on Clover devices have been resolved.

If you experience issues processing payments on your Clover device or need assistance reconciling your transactions, please reach out to our team at support@gravitypayments.com or call tel :8667014700.
Nov 21, 19:19 PST
Update - Clover has communicated that they have identified the issue and are working to fully restore services to Clover devices. We are continuing to observe higher transaction success rates. We will continue to monitor until services are restored.
Nov 21, 18:53 PST
Update - We are still monitoring a decrease in error rates for transactions on Clover devices. Clover has not identified a fix for the issue yet. We are continuing to monitor.

If you are experiencing issues processing, and have access to Gravity Dashboard Virtual Terminal, please try processing directly through Virtual Terminal. Login to Gravity Dashboard, navigate to Virtual Terminal in the left-hand navigation. Next, select Sale and manually enter the amount and the customer’s card information. Click ‘Process’.

If you need support, please reach out to our team at support@gravitypayments.com.

Thank you for your patience while this issue is being resolved.
Nov 21, 18:08 PST
Update - We are monitoring a decrease in transaction failures on Clover devices. We are continuing to monitor Clover.
Nov 21, 17:05 PST
Update - Clover is continuing to experience device issues. Clover has not identified a fix for the issue yet. We are monitoring Clover closely for resolution and we will continue to post updates as we have them .
Nov 21, 16:20 PST
Update - Clover is continuing to experience device issues. Clover has not identified a fix for the issue yet. We will continue to post updates as they are available.
Nov 21, 15:03 PST
Update - Clover is continuing to experience device issues. Gravity Payments is communicating closely with Clover on this issue. We will continue to post updates as they are available.
Nov 21, 14:05 PST
Investigating - Clover is currently experiencing device issues. As a result, you may receive an error message, such as a connection timeout or a syncing issue.

If you continue to experience issues processing, and have access to Gravity Dashboard Virtual Terminal, please try processing directly through Virtual Terminal. Login to Gravity Dashboard, navigate to Virtual Terminal in the left-hand navigation. Next, select Sale and manually enter the amount and the customer’s card information. Click ‘Process’.

If you need support, please reach out to our team at support@gravitypayments.com.

Thank you for your patience while this issue is being resolved.
Nov 21, 12:42 PST
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Third-Party Service Interruption Causing Website Unavailability and Minor Processing Issues
Resolved - The earlier internet-related service disruption has been fully resolved. Our website and all Gravity Payments services- including transaction processing, dashboards, and APIs - are operating normally.

Systems affected through upstream providers have stabilized, and partners who experienced intermittent issues are reporting normal behavior again. No further impact is expected at this time.

If you continue to experience any processing issues, please contact our support team at support@gravitypayments.com
or 866-701-4700.
Nov 18, 10:41 PST
Update - Earlier internet service disruptions affecting our website and some integrated partners are now largely resolved. Most connected services are recovering, and partners who previously reported transaction failures are now trending back to normal.

Our website (gravitypayments.com) and all core Gravity Payments services (processing, dashboard, APIs) remain operational.

Some partners may still experience brief or intermittent issues as upstream systems continue to stabilize.

If you are still experiencing difficulties processing transactions, please contact our support team at support@gravitypayments.com
or call 866-701-4700.
Nov 18, 07:23 PST
Monitoring - The Gravity Payments website (gravitypayments.com) is now available.

All core Gravity Payments services (processing, dashboard, APIs) remain operational.

Lingering minor issues may cause transaction processing failures for merchants whose integrated partners utilize Cloudflare services.

If you are having any difficulties processing transactions, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Nov 18, 06:59 PST
Identified - The Gravity Payments website (gravitypayments.com) is currently unavailable due to an outage with Cloudflare, a major provider of internet services.

All core Gravity Payments services (processing, dashboard, APIs) are operational.

A small number of merchants may experience transaction processing issues if using integrated partners utilizing Cloudflare services.

The Gravity Dashboard is operational and can be accessed directly at: https://dashboard.gravitypayments.com.

We are monitoring the situation and will update here as soon as possible. If you are having any difficulties processing transactions, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Nov 18, 06:32 PST
Nov 17, 2025

No incidents reported.

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