All Systems Operational

emergepay Operational
Gravity Dashboard Operational
Gift Card Server Operational
Cloud Controllers Operational
EasyIntegrator API Operational
Processing Services Operational
Portals Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - This incident has been resolved.

If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.

Sep 2, 11:45 PDT
Monitoring - USAePay has identified the issue and is working on solution. They have mitigated traffic to stabilize the issue and are monitoring for stability.
Sep 2, 09:49 PDT
Update - We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible.

Please re-try failed transactions.

If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.

Sep 2, 09:10 PDT
Identified - We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible.

Please re-try failed transactions.

If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.

Sep 2, 07:24 PDT
Investigating - We are currently investigating an issue causing some transactions for some customers to fail.

If you are having any difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.

Sep 2, 07:05 PDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

Resolved - This incident has been resolved.
Aug 30, 01:26 PDT
Investigating - We are still working to resolve issues causing some payments to fail.

If you are having any difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.

Aug 30, 00:09 PDT
Update - We are continuing to work on a fix for this issue.
Aug 29, 22:26 PDT
Identified - We are currently investigating the issue and will update this page with more information soon.

If you are having any difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.

Aug 29, 21:39 PDT

Aug 29, 2026