If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Sep 2, 11:45 PDT
Monitoring -
USAePay has identified the issue and is working on solution. They have mitigated traffic to stabilize the issue and are monitoring for stability.
Sep 2, 09:49 PDT
Update -
We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible.
Please re-try failed transactions.
If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Sep 2, 09:10 PDT
Identified -
We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible.
Please re-try failed transactions.
If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Sep 2, 07:24 PDT
Investigating -
We are currently investigating an issue causing some transactions for some customers to fail.
If you are having any difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Sep 2, 07:05 PDT