All Systems Operational

Uptime over the past 90 days. View historical uptime.
emergepay Operational
90 days ago
100.0 % uptime
Today
Gravity Dashboard Operational
90 days ago
100.0 % uptime
Today
Gift Card Server Operational
90 days ago
100.0 % uptime
Today
Cloud Controllers Operational
90 days ago
100.0 % uptime
Today
EasyIntegrator API Operational
90 days ago
100.0 % uptime
Today
Processing Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

No incidents reported today.

Mar 27, 2025
DIS - Service Disruption
Resolved - This incident has been resolved.

If you are still having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call tel: 8667014700.
Mar 27, 07:30 PDT
Update - We are currently experiencing a service disruption with DIS. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call tel: 8667014700.
Mar 27, 06:56 PDT
Identified - We are currently experiencing intermittent service disruption with DIS. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call tel: 8667014700.
Mar 27, 06:53 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
USAePay - Service Disruption
Resolved - This incident has been resolved.

If you are still having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call at tel: 8667014700.
Mar 19, 05:41 PDT
Identified - We are currently experiencing intermittent service disruptions with USAePay. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call at tel: 8667014700.
Mar 18, 16:54 PDT
Mar 18, 2025
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Clover - Service Disruption
Resolved - Clover has confirmed their issue is resolved. All Clover systems should be working as expected and back online.

Please note that if you accept tips, and you were previously unable to make tip adjustments on your device, please ensure you do so before end-of-day to ensure they are captured.

If you are still experiencing any issues please contact our support team at support@gravitypayments.com or by calling us at 866-701-4700.
Mar 14, 13:19 PDT
Update - We are continuing to investigate this issue.
Mar 14, 13:18 PDT
Investigating - We are currently experiencing service interruptions with Clover devices that impact transaction processing. We are working with Clover to identify the cause of the issue and work toward resolution.

If you are completely down please contact support at 866-701-4700 for workaround assistance.
Mar 14, 12:07 PDT
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