All Systems Operational

emergepay Operational
90 days ago
100.0 % uptime
Today
Gravity Dashboard Operational
90 days ago
100.0 % uptime
Today
Gift Card Server Operational
90 days ago
100.0 % uptime
Today
Cloud Controllers Operational
90 days ago
100.0 % uptime
Today
EasyIntegrator API Operational
90 days ago
100.0 % uptime
Today
Processing Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2025
Resolved - This incidnet is now resolved.

If you are still having issues with the service, please email our support team at Techsupport@gravitypayments.com or call us at 866-701-4700.

Apr 1, 08:15 PDT
Investigating - We are currently experiencing service interruptions with Clover devices that impact transaction processing. We are working with Clover to identify the cause of the issue and work toward resolution.

If your device is prompting you for a passcode and you are unable to or you get an error when you attempt to enter it, please restart the device and then enter the passcode.

After the restart, if you are still having issues with the service, please contact our support team at Techsupport@gravitypayments.com or by calling us at 866-701-4700.

Mar 31, 06:49 PDT
Mar 31, 2025
Resolved - This issue is now resolved.

If you are still having problems with the service, please contact our support team at Techsupport@gravitypayments.com or by calling us at 866-701-4700.

Mar 31, 13:03 PDT
Investigating - NMI Gateway is currently reporting connectivity issues that are impacting our service. We are working with NMI to mitigate the issue. If you are impacted, please retry any failed transactions.

If you are still having problems with the service, please contact our support team at Techsupport@gravitypayments.com or by calling us at 866-701-4700.

Mar 31, 12:44 PDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - This issue has been resolved.

Should you encounter any problems with our service, please contact our support team at support@gravitypayments.com or by calling us at 866-701-4700.

Mar 28, 12:50 PDT
Investigating - We are currently experiencing service interruptions with Clover devices that impact transaction processing. We are working with Clover to identify the cause of the issue and work toward resolution.

Should you encounter any problems with our service, please contact our support team at support@gravitypayments.com or by calling us at 866-701-4700.

Mar 28, 12:11 PDT
Mar 27, 2025
Resolved - This incident has been resolved.

If you are still having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call tel: 8667014700.

Mar 27, 07:30 PDT
Update - We are currently experiencing a service disruption with DIS. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call tel: 8667014700.

Mar 27, 06:56 PDT
Identified - We are currently experiencing intermittent service disruption with DIS. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call tel: 8667014700.

Mar 27, 06:53 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This incident has been resolved.

If you are still having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call at tel: 8667014700.

Mar 19, 05:41 PDT
Identified - We are currently experiencing intermittent service disruptions with USAePay. As a result, you may have issues processing transactions at this time.

If you are having difficulties processing transactions, please contact our support team at mailto:support@gravitypayments.com or call at tel: 8667014700.

Mar 18, 16:54 PDT
Mar 18, 2025