If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Posted Sep 02, 2026 - 11:45 PDT
Monitoring
USAePay has identified the issue and is working on solution. They have mitigated traffic to stabilize the issue and are monitoring for stability.
Posted Sep 02, 2026 - 09:49 PDT
Update
We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible.
Please re-try failed transactions.
If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Posted Sep 02, 2026 - 09:10 PDT
Identified
We have identified the issue with the upstream provider causing some Card Not Present transactions for some customers to fail. We are working to resolve the issue as quickly as possible.
Please re-try failed transactions.
If you continue to have difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.
Posted Sep 02, 2026 - 07:24 PDT
Investigating
We are currently investigating an issue causing some transactions for some customers to fail.
If you are having any difficulties, please contact our support team at support@gravitypayments.com or call tel:8667014700.